1. Explain the importance of knowledge management from the perspective of competition.
2. Discuss one of the forces that drive knowledge management by giving an example from an actual contemporary organization or industry.
3. Use your own description to explain the FOUR activities of knowledge management.
4. Discuss FIVE actions you would do as a manager to nurture knowledge culture in your organisation.
5. List THREE companies which businesses driven mostly by knowledge, not material merchandise.
6. Take ONE company from the list of Q4 and discuss why its business is successful.