Designing observational forms

1. What are the major decisions involved in designing observational forms?

2. Develop three double -barreled questions related to flying and passengers’ airline preferences. Also, develop  corrected versions of each question.

3. List at least 10 ambiguous words that should not be used in framing questions.

1. What guidelines are available for deciding on the form and layout of a questionnaire?

2. Describe the issues involved in pretesting a questionnaire.

3. How can social media aid in developing a questionnaire?


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