1. How can something as simple as an incorrect address in a customer file impact a business?
2.Describe the relationship between the control matrix and the systems flowchart.
3.How could the control matrix be used to recommend changes in the system to improve control of that system?
4.How would the control matrix be useful in evaluating control effectiveness, control efficiency, and control redundancy? Include in your answer a definition of these three terms.
5.What are the steps involved in preparing a control matrix?