The decision framework

1. What are structured, unstructured, and semi structured decisions? Provide two examples of each.

2. Define operational control, managerial control, and strategic planning. Provide two examples of each.

3. What are the nine cells of the decision framework? Explain what each is for.

4. How can computers provide support for making structured decisions?

5. How can computers provide support for making semi structured and unstructured decisions?

1. List and briefly describe Simon’s four phases of decision making.

2. What is the difference between a problem and its symptoms?

3. Why is it important to classify a problem?

4. Define implementation.

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